Photograph by Roni Cnaani and Aya Wind

© 2017 by Michal Oren in Tel-Aviv

FAQ

Michal Oren Jewelry studio is located in Tel-Aviv. The jewelry is handmade and created with great care for detail. Due to this handmade process tiny hammer or file marks may appear. 

 

Contact Info:

E-mail: michalorenjewelry@gmail.com

Phone number: +972-54-7777383

 

Production Time

All  the items from Michal Oren Jewelry are hand crafted and made to order. Please follow production time at product page.

Unless written otherwise, Silver and Oxidized Silver pieces are ready to ship within 2 - 7 business days. 

Gold pieces are ready to ship within 1-2 weeks. Please be patient when ordering gold pieces.

 

Rush Order

If your order is time sensitive please email us for rush processing.

 

Materials

All the pieces at our collection are made of solid metals, not coated, and with matte finish. We use brass, silver, 14 karat gold and 18 karat gold.

Please note that oxidized silver become brighter with regular wear; the dark black will fade leaving the piece with a beautiful antiqued silver finish.

 

Ring Size

If you don't know your ring size, you can use our Ring Size Guide.

 

Care

Silver and gold pieces will gain natural polish with time.

Oxidized jewelry become brighter with regular wear; the dark black will fade leaving the piece with a antiqued silver finish.

Brass grows deeper in color due to the metal's natural oxidation.

To protect your jewelry, avoid wearing while bathing, swimming and sleeping.

 

Payment

Prices appear on website are ILS (Israeli New Sheqel).

Payments are securely processed via Paypal.

Israeli costumers can contact me for other options of payment . Please contact me for details before checkout, or choose Offline in checkout. 

 

Packaging

Each jewelry piece is packaged and delivered in a unique gift box.

Tax and Custom

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

 

Returns

If you wish to make a return please contact me within 7 days of receiving your order.

If your order arrived defective or damaged by shipping, please contact me immediately.

Items must be returned with the original packaging and in brand new, un-worn condition. Returns that do not meet these criteria will not be accepted.

Buyers are responsible for all return shipping costs.